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FAQ

Q:Where are you based?
A: China
Q:Which Shipping port you need?
A: Shantou,Shenzhen,Guangzhou.
Q: How to get sample?
A: You may contact our customer service, we will send sample after you pay the sample fee. If you have an order for us, the fee can be refunded. If there is no order, the sample fee will be refunded to you when you send the sample back to us, the shipping fee is paid by you.
Q:Accept cash on delivery(COD)or not?
A:Sorry, we don’t accept COD. We have many customers from many countries and deal with many orders every day, so we use 30%T/T as deposit to confirm order, 70% paid against B/L copy.
Q:What is Shipping time?
A:Based on order Qty to determine.
Q: Can your products be customized/Personalized?
A;Yes, we welcome the modifications according to our customers.
Q:Can you Air Freight the Shipment?
A:Yes, We can do Air Freights.
Q:Can you provide Door to Door Service?
A:Yes, we can Send your shipment at your door Steps.
Q:Can you provide samples? is it Refundable
A:Yes, we can send samples by using Expedited UPS/DHL services. Samples carry nominal charges that are refundable on order.
Note- Mold cost for new designs is not refundable
Q:Can you make our design?
A:Yes, we can produce your custom design. Just show us your drawings/Ideas/pictures.
Q:Do you accept T/T,Cash,Western Union payments?
A:Yes, we accept T/T,Cash,Western Union Payments.

Company Information

Welcome to visit our factory in Chaoan

Address: Xinguang gongyequ Dongfengzhen Chaoanqu China

Attn:Jianguo Zheng

Mobile:0086 18027377558

Tel:0086 20 34709622

Skype:sahosaho811

Wechat:18027377558